NetworkME, RewardME, ConnectME, The Referral Network, and TheRefNet are services of TOMM Corp.
This policy applies to you if you are a NetworkME customer, or visiting our website. If you are an advocate taking part in a referral program run through NetworkME, you should check the privacy policy of the retailer that the referral program is for.
When you visit our website and use our service
Whenever you interact with the NetworkME website, RewardME website, the ConnectME App or other services we collect your data. Sometimes we request that you provide us with data, and sometimes data about you is collected automatically (for example, web analytics log data).
When you voluntarily submit information to us
We collect data in instances where you voluntarily submit information to us (such as registering to use our service, or requesting information) that identifies you personally, such as contact information (email address, company name, phone number and other information about yourself or your company).
Contact details
Your name, email address, address, telephone number.
Log data that identifies you
Log data may include information such as your IP address, browser details, timezone, geolocation information, login details, operating system and version.
Data from your store
Details about your store, orders you make and tracking data for your orders.
Data on how you interact with NetworkME
Usage information about how you interact with NetworkME, which may include information on clicks, pages visited, actions taken, and errors encountered.
We do not sell your personal information
We do not sell your data to other organizations.
We only use your data for reasons that we have a legal basis to do so. Here’s how we use it:
To run your referral program
Managing different parts of your referral program like logging you into your NetworkME dashboard, storing settings and preferences, processing payments, tracking referrals and how customers use your referral program, inviting customers to take part, sending you updates about the referral program, hosting and infrastructure.
To improve NetworkME
Tracking the experience of using NetworkME, testing features, getting feedback, managing landing pages, research and analyzing data including profiling and in some instances using third parties to do this.
Legal basis: Legitimate interests, contract
Customer support
Resolving issues via live chat, phone or email support, and letting you know about changes to our service and how the referral program is doing.
Marketing (with your consent)
Sending emails and messages to you about updates to the service, new features, products and services and content.
You can choose not to provide us with personal data
In instances where you are presented the option of providing us with personal data, you can decline to do so. If you decline, you can still browse our website, but we will not be able to run a referral program for you.
You are able to turn off cookies in your browser
You can change the settings in your browser to turn off cookies. You can also delete cookies in your browser settings. Note that certain features of our service may not function properly without the aid of cookies.
Opt out of marketing
We obtain explicit consent from you before collecting your data if we intend to use it for marketing. You can always opt out of marketing by following unsubscribe instructions in marketing communications or by emailing us at support@therefnet.com.
You have the following data protection rights:
Right to access information that we have on you
If you request it, we will provide you this information within one month of the request, unless doing so would adversely affect the rights and freedoms of others. We will let you know if we are unable to do so because of that reason.
Right to correct inaccurate personal data
You are able to change personal data (like name, contact information) in your NetworkME dashboard. If you want us to correct any other personal data that you aren’t able to correct yourself, you can email us at support@therefnet.com with a request to do so.
Right to object to the use of your data for profiling or making automated decisions about you
We use your data to figure out what information is relevant to you to give you a better experience (like using your usage information to determine the content of emails sent to you or what to show you on your dashboard). We will only do this to provide and improve the NetworkME service.
Right to port your data to another service
If you request it, we will hand you a copy of your data in CSV format so you can provide it to another service. We will not do so if the request adversely affects any rights and freedoms of others.
Right to be forgotten by us
You can ask us to delete any personal data that we have about you, provided that it is no longer needed for your use of NetworkME.
Right to lodge a complaint regarding our use of your data
You can address any complaints to the supervisory authority in the Member State of your residence or place of work. Before you do so, please bring it up with us so we can address your concerns.
To exercise any of these rights, please contact us at compliance@therefnet.com.
We take data protection seriously. We have a variety of administrative and electronic measures that are designed to protect your personal data against unauthorized access, use or disclosure.
Third parties who process your data
We use third parties to help us offer and run the referral program for you. When we do this, sometimes we need to share your data with them for their services to work well. Sharing only happens when it is strictly necessary and done so with the safeguards and practices detailed in this privacy policy.
There are also instances where you voluntarily connect third-party services to your NetworkME account. When you do so, we may need to share your data with them in order to provide you a seamless experience running your referral program.
Here are the details of our main third-party service providers:
We will archive and stop actively using your personal data within 6 months after you stop using NetworkME.
We use cookies when you interact with NetworkME. Unless you block cookies using your browser settings, NetworkME and third parties that we use will set cookies whenever you interact with NetworkME. These cookies may be session cookies, which are deleted when you leave NetworkME, or persistent cookies, which do not delete themselves and enable us to recognize you when you return so we can provide a better experience for you.
If you have any questions regarding this Privacy Policy, please contact us by emailing support@therefnet.com.
TOMM Corp
3323 Madison Pike
Fort Wright, KY 41017
